Tratar con gente difícil (curso en inglés)

Dealing with Difficult People - You can't control other people, you can only control how you respond to them.

We've all been there. Be it chollometro, work, schoolor business lunch, we've all found ourselves in situations where we have been forced to interact with difficult people.

When it comes to workplace they do exist at work and the better you become at dealing with them, the happier you'll be at work.

Difficult people may find every opportunity to create problems or they may simply use passive resistance to waylay your best efforts to move your agenda forward.

However, while you cannot control others, you can control and improve yourself by:

  • Recognising your attitudes and actions
  • Developing coping strategies
  • Managing your anger
I wish you a happy learning and let's get started!

35 mins on-demand video.

What you'll learn
  • Understand Reciprocal Relationships
  • Learn The Ten Commandments
  • Learn The Causes of Difficult Behavior
  • Get Into The Agreement Frame

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